Privacy Policy


  • Recently, I received a fantastic message from your business, using a Groupon offer. I just received another Groupon offer through e-mail for Spirit Massage & Bodywork, am I able to purchase another Groupon (see below) offer, even though I am not a new customer?

  • I bought a Living Social voucher that expired, but I want to use the $42 value. What service can I use it towards?

  • My voucher expiration date is fast approaching, there are limited appointments available. They don't match my availability. What should I do?

  • How can I book my appointment before the voucher expiration date when I do not see any available openings?

  • What is the difference between the booking date and the appointment date mentioned in the voucher policy?

  • Can I still use my expired voucher for a massage session, and what value will be honored?

  • What happens if I book my appointment after the voucher expiration date?

  • How can I maximize the value of my voucher and ensure it's honored for the face value?



  • While attempting to schedule a massage, I have filled out the questionnaire twice only to get an error when I try to submit. What should I do?

  • If I am unable to reach someone by phone, how do I contact a therapist?

  • Attempting to register online and the telephone number indicator keeps asking for a vaild contact number even after entering my phone number. Is there a specific format?


  • How do I enter a promotion code?


  • How can clients ensure continuity of care through regularly scheduled massages, and what are the requirements to be placed on the recurring schedule?


  • How do I reach a therapist by phone?

  • Will my credit card be charged for booking an appointment?

  • In the SERVICE MENU, what does GOLD entail?


  • How do I cancel or reschedule my appointment?


  • Why has Spirit Massage chosen to exclusively use E-Mail and SMS for communication, and how does it benefit clients?

  • Are relaxation sessions covered by Medicare or Insurance?

  • Is massage FSA and HSA eligible?


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